faq

Frequently Asked Questions

Everything you need to know about our platform

Getting Started

What services does Swift Investments (Aust) Pty Ltd provide?

We provide access to investment opportunities, market insights, and client support services.

Are you licensed in Australia?

We operate in accordance with applicable Australian laws and regulatory requirements. Where required, services are provided under the appropriate licensing framework.

Is the advice you provide personal financial advice?

Unless specifically stated, all information provided is general advice only and does not take into account your personal circumstances.

How do I open an account?

You will need to complete an application form and provide identification documents in line with AML/CTF requirements.

How long does approval take?

Account approval typically takes 24–48 hours, subject to successful verification.

How do I fund my account?

Funding instructions will be provided once your account has been approved.

Can I withdraw funds at any time?

Withdrawal conditions depend on the investment and may be subject to liquidity constraints or minimum holding periods.

How is my personal information protected?

We handle personal data in accordance with Australian privacy laws and industry best practices.

Still have questions?

Our support team is here to help. Log in to your portal and submit a support ticket.

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